Policy

Money back Satisfaction Guarantee *

*Conditions apply. We Guarantee that our products are the best value in Australia. If you disagree you can return in within 7 days of puchase. We will refund you the item cost after we receive the goods from you. The goods needs to be returned in perfect conditions without damage to any items or packaging. The postage cost is not refundable.

Pay Pal
All payments are secure and processed by Pay Pal Australia.
http//www.paypal.com.au
Payments can be made using Visa or Mastercard.

Security
All online transactional and sensitive personal data is transmitted via 128-bit encryption using SSL (Secure Socket Layer) technology. Your email or address information won't be given to anyone.
We don't even see your credit card details when the payments are processed by PayPal.

Warranty
1 year warrenty on all Digital frames, MP4 players, Photo Key rings, photo clocks. 6 Month warranty on Baby monitors.
Warranty does not cover damages due to usage wear and tear. Also does not cover damage during postage.
You will have to return the faulty item to us and we will fix it and send back to you. if it can't be fixed, we will give you a new one or offer you a refund.
The postage costs are your responsibilty.

Insurance
Customers have a right to refuse damaged products upon delivery. We exclude liability for damage to any goods received and accepted by a customer.
Express post offers upto $50 insuarance.
If it is a digital frame over 12" please email us if you would like us to purchase post insuarance, which costs about $10 per $100 value.

Returns
Goods may only be returned in instances of shipping or processing error. All sales are final.
Returned goods must be in original, unopened condition to be accepted.
Postage is the responsibility of the customer.
Return to: Dframe, 42 Torrance Crescent, Quakers hill NSW 2763

Before returning the goods, you have to ring us on 0414558721 or email us and get authorisation to return. The parcel should include the order confirmation email and a description of the problem or reason for return.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.






	Money back Satisfaction Guarantee * Conditions apply. We Guarantee that our products are the best value in Australia. If you disagree you can return in within 7 days of puchase. We will refund you the item cost after we receive the goods from you. The goods needs to be returned in perfect conditions without damage to any items or packaging. The postage cost is not refundable. Pay Pal* All payments are secure and processed by Pay Pal Australia. http//www.paypal.com.au Payments can be made using Visa or Mastercard. Security All online transactional and sensitive personal data is transmitted via 128-bit encryption using SSL (Secure Socket Layer) technology. Your email or address information won't be given to anyone. We don't even see your credit card details when the payments are processed by PayPal. Warranty 1 year warrenty on all Digital frames, MP4 players, Photo Key rings, photo clocks. 6 Month warranty on Baby monitors. Warranty does not cover damages due to usage wear and tear. Also does not cover damage during postage. You will have to return the faulty item to us and we will fix it and send back to you. if it can't be fixed, we will give you a new one or offer you a refund. The postage costs are your responsibilty. Insurance Customers have a right to refuse damaged products upon delivery. We exclude liability for damage to any goods received and accepted by a customer. Express post offers upto $50 insuarance. If it is a digital frame over 12" please email us if you would like us to purchase post insuarance, which costs about $10 per $100 value. Returns Goods may only be returned in instances of shipping or processing error. All sales are final. Returned goods must be in original, unopened condition to be accepted. Postage is the responsibility of the customer. Return to: Dframe, 42 Torrance Crescent, Quakers hill NSW 2763 Before returning the goods, you have to ring us on 0414558721 or email us and get authorisation to return. The parcel should include the order confirmation email and a description of the problem or reason for return. Terms of Use Statement You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.